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Customer First, Service Foremost
We believe that a product delivered to a customer is not the end of business, but the very beginning of long-term good relationship. All maintenance activities are carried out by our service center and/or our authorized maintenance center in their respective local areas; Our qualified service team assure our customer that wherever or whenever they are, theyˇŻll get warm instructions and technical support from us and or/our local distributor.
Product Quality Commitment
We promise the products are manufactured in accordance with State Quality Standard of China involved and/ or related International Quality Standard. Each product is enclosed with a unique and traceable Serial No which is of great significance to keep follow-up information, maintenance service and our continuous technical innovation.
Free Technical Training Program
With the goal to offer an immediate maintenance service to end users and help our local distributor to grow to a good name of quality products and excellent service, Bondway provides free training program upon the products concerned to customer service technicians or engineers from the distributors and will further provide technical assistance via e-mail, fax, phone, or instant internet tools like MSN, Yahoo Messenger, etc as requested by the distributors. The training course will be performed in Shenzhen. The round-trip traveling expense like visa charges, flight tickets, etc are on the distributors' account.
For detailed info, please feel free to contact our salesman in charge of the regions that your country belongs to.
Return Policy
Any material to be serviced or returned to Bondway, please contact the salesperson and obtain a RMA (Return Materials Authorization) number. The RMA number must appear on the outside of the shipping container. Return shipments will not be accepted if the RMA number is not clearly visible. Please provide the model number, serial number, and a brief description of the reason for return.
Freight policy
1. Within Warranty: The customer is responsible for freight & insurance charges when the equipment is shipped to Bondway for service (this includes custom charges). Bondway is responsible for the freight & insurance charges from Bondway to the customer.
2. After Warranty: The customer is responsible for any freight & insurance charges for returned product.
Warranty policy
18 months for complete unit and spare parts after the shipping date of the goods.
Bondway warrants that new equipment is free from defects in workmanship and materials within warranty period under normal use and service. Bondway's obligation under this warranty is limited to repairing at Bondway's option, any part which upon Bondway's examination proves defective.
Service Parts will be available for a maximum period of five (5) years after any equipment has been discontinued. Service parts shall include all components, PCB board, instructions, and accessories that were furnished with the standard models.
The warranty shall not extend to any instrument that
1) has been subjected to misuse, negligence or accidents;
2) caused by modification or repair by anyone except Bondway or Bondway designated person;
3) from which Bondway's original serial number tag or product identification markings have been altered or removed;
4) or any product of any other manufacturer.
For detailed information ,please feel free to contact us 
How to transfer ultrasound images to your Personal Computer thru USB Port?
1. Intallation Instruction(Bondway).pdf
2. Driver Program.rar
3. Image Uploader setup.exe
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